They can interfere with communication between gaming headsets and computer. We don't support the use of third-party devices with our gaming headsets. Do you have any other audio software installed? If so, please uninstall as these might interfere with sound. Please try out the headset/dongle on a different PC / Laptop to see if the problem is related to headset/dongle or the device. Make sure your dongle, your GSP 670 headset and the Gaming Suite software are all updated.
Have you tried the Dongle on other USB Ports? 3. If not, you can download the user guide here: Userguide It’s important to have the settings according to the user guide, otherwise several functions do not work as intended. Have you followed the user guide for the GSP 670.
